Delivery and Returns

Delivery Information

Our office opening hours are 8.30am to 4.45pm Monday to Thursday and 8.30am to 3.30pm Fridays. All online orders received before 12 noon, Monday to Friday, will be acknowledged the same day with information concerning the despatch date for the goods.
Goods ordered online, outside the normal working week, will be acknowledged on the next working day.

All of our deliveries are sent via Parcel Courier (DPD). All items WILL require a signature on delivery. Please ensure that you give us a delivery address where there is someone to accept parcels during the normal working day.

Most items are despatched on a Standard Next Day delivery. However, delivery times on standard services are not guaranteed, and we cannot be responsible for circumstances beyond our control. If you need a special timed delivery, or for deliveries to Northern Ireland, Channel Islands and overseas, please contact Sales.


If you would like to return any goods purchased through our website, please contact our Sales team as soon as possible.
Call 01952 216878 or email

World Wide Shipping

We can ship to most countries worldwide. Our Website will allow you to place your order and then our Sales team will contact you with a quotation for delivery.
Alternatively, you can arrange your own collection and we can inform you how your goods will be packed.

Postage & Packing

Orders placed via our website up to £99.99 are £7.50 + VAT
Orders placed via our website over £100 are FREE OF CHARGE

* UK Mainland only this does not include Isle Of Wight, Channel Islands etc

Tax Charges

For orders made from the UK or the EU, 20% VAT is added. All orders outside of the EU are exempt from VAT. Any orders within the EU will be shipped VAT free when a valid VAT number is provided.

Order Collection

If you would like to collect your order in person, please telephone our Sales Team and place your order via telephone. Sales can then recommend a suitable time to collect.